Privacy Policy
Hardt Consulting (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and aligns with global privacy principles such as the GDPR.
1. Introduction and Scope
This Privacy Policy applies to all personal information processed by Hardt Consulting (Pty) Ltd in connection with our websites, consulting services, proposals, contracts, and related communications. It describes your rights as a data subject and our responsibilities as the responsible party under POPIA.
By interacting with us or using our services, you acknowledge the practices described in this Policy. If you do not agree, please do not use our services or provide personal information.
2. Information We Collect
We collect personal information that is necessary to provide our services, manage relationships, and comply with legal obligations.
2.1 Personal Information
We may collect identifiers and contact details such as your name, email address, phone number, job title, company name, and billing details. Where contracts require, we may also collect information needed for procurement or compliance checks.
2.2 Usage Data
When you visit our website, we may collect technical data such as IP address, browser type, device identifiers, pages visited, and referral sources. This data helps us understand website performance and user experience.
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to remember preferences, provide analytics, and improve our services. You can control cookies through your browser settings.
3. How We Collect Information
We collect information directly from you when you contact us, request proposals, enter into agreements, or otherwise communicate with us. We also collect information automatically through our website and may receive business contact information from third-party sources such as professional networks or referrals.
4. Legal Basis for Processing
We process personal information only when we have a lawful basis to do so under POPIA and applicable laws.
4.1 Consent
Where required, we rely on your consent to process personal information. You may withdraw consent at any time, subject to legal or contractual restrictions.
4.2 Contractual Necessity
We process information to enter into and perform contracts with clients, suppliers, and partners, including project delivery and billing.
4.3 Legitimate Interests
We process information for legitimate business interests such as service improvement, security, fraud prevention, and relationship management, provided those interests do not override your rights.
4.4 Legal Obligations
We may process information to comply with legal obligations, regulatory requirements, or lawful requests from authorities.
5. How We Use Your Information
We use personal information to deliver and manage our services, respond to enquiries, provide proposals, maintain contracts, and communicate about projects. We also use information to improve our services, ensure website security, and meet legal and accounting requirements.
6. Information Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers who assist us with hosting, analytics, communications, or professional services, subject to confidentiality and security obligations. We may also disclose information where required by law, court order, or to protect our legal rights.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law or contract. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights Under POPIA and GDPR Principles
POPIA provides data subjects with rights regarding their personal information. We respect these rights and respond to requests in accordance with applicable law.
8.1 Right of Access
You may request access to the personal information we hold about you (POPIA Section 23).
8.2 Right to Correction or Deletion
You may request correction, deletion, or destruction of personal information that is inaccurate, irrelevant, excessive, or unlawfully obtained (POPIA Section 24).
8.3 Right to Object and Restrict
You may object to the processing of your personal information in certain circumstances and request restriction of processing (POPIA Section 11 and Section 24).
8.4 Right to Lodge a Complaint
You may lodge a complaint with the Information Regulator in South Africa if you believe your rights have been infringed.
9. Information Officer
POPIA requires us to designate an Information Officer responsible for compliance. Our Information Officer can be reached at info@hardtconsulting.co.za for privacy-related queries or requests.
10. Data Security
We implement reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, alteration, and destruction. These measures include access controls, encryption where appropriate, secure development practices, and supplier due diligence.
11. International Data Transfers
We may transfer personal information to service providers or partners outside South Africa where necessary for service delivery. Where such transfers occur, we ensure appropriate safeguards are in place as required by POPIA and applicable laws.
12. Cookies and Tracking Technologies
We use essential cookies to operate our website and may use analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
13. Direct Marketing and Communications
We may send business-related communications about our services, events, or updates where permitted. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.
14. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided personal information to us, please contact us so we can remove it.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. We will post the revised policy on our website and update the last updated date. Material changes will be communicated where required.
16. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact our Information Officer at the details provided below.
Contact Us
If you have questions about this document, please contact us:
Email:info@hardtconsulting.co.za
Address: South Africa